Note from JUVENIS

Privacy policy

Data protection

We have written this privacy policy to explain to you, in accordance with the requirements of the EU General Data Protection Regulation, what information we collect, how we use data and what choices you have as a visitor to this website. Unfortunately, it is in the nature of things that these explanations sound very technical, but we have tried to describe the most important things as simply and clearly as possible when creating them.

Automatic data storage

Nowadays, when you visit websites, certain information is automatically created and stored, including on this website. When you visit our website as you are doing now, our web server (computer on which this website is stored) automatically saves data such as the IP address of your device, the addresses of the subpages visited, details of your browser (e.g. Chrome, Firefox, Edge,...) and the date and time. We do not use this data and generally do not pass it on, but we cannot rule out the possibility that this data may be viewed in the event of unlawful behavior.

Storage of personal data

Personal data that you transmit to us electronically on this website, such as your name, e-mail address, address or other personal details when submitting a form or comments on the blog, will only be used by us, together with the time and IP address, for the purpose stated in each case, stored securely and not passed on to third parties. We therefore only use your personal data to communicate with those visitors who expressly request contact and to process the services and products offered on this website. We do not pass on your personal data without your consent, but we cannot rule out the possibility of this data being viewed in the event of unlawful behavior. If you send us personal data by e-mail - i.e. outside of this website - we cannot guarantee the secure transmission and protection of your data. We recommend that you never send confidential data unencrypted by e-mail.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority, whose website can be found at https://www.dsb.gv.at/.

TLS encryption with https

We use https to transmit data tap-proof on the Internet. By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data. You can recognize the use of this data transmission security by the small lock symbol at the top left of the browser and the use of the https scheme as part of our Internet address.

Cookies

Our website uses HTTP cookies to store user-specific data. A cookie is a short data packet that is exchanged between the web browser and the web server, but is completely meaningless to them and only acquires meaning for the web application, e.g. an online store, such as the contents of a virtual shopping basket. There are two types of cookies: first-party cookies are created by our website, third-party cookies are created by other websites (e.g. Google Analytics). There are three categories of cookies: strictly necessary cookies to ensure basic functions of the website, functional cookies to ensure the performance of the website and targeted cookies to improve the user experience. We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. You can delete cookies that are already on your computer or deactivate cookies at any time. The procedure for doing this differs depending on the browser; it is best to search for the instructions in Google using the search term "delete cookies Chrome" or "deactivate cookies Chrome" in the case of a Chrome browser or replace the word "Chrome" with the name of your browser, e.g. Edge, Firefox, Safari. If you generally do not allow us to use cookies, i.e. disable them via your browser settings, some functions and pages may not work as expected.

Newsletter

When you register for our newsletter, you provide the above personal data and give us the right to contact you by e-mail. We use the data stored when you register for the newsletter exclusively for our newsletter and do not pass it on. If you unsubscribe from the newsletter - you will find the link to do so at the bottom of every newsletter - we will delete all data stored when you subscribed to the newsletter.

Google Fonts privacy policy

We use Google Fonts from Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website. Google Fonts are used without authentication and no cookies are sent to the Google Fonts API. If you have an account with Google, none of your Google account data will be transmitted to Google when you use Google Fonts. Google only records the use of CSS and the fonts used and stores this data securely. You can find out more about these and other questions at https://developers.google.com/fonts/faq. You can find out what data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/.

Google Maps privacy policy

We use Google Maps from Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website. By using the functions of this map, data is transmitted to Google. You can find out what data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/.

Google Analytics privacy policy

We use Google Analytics from Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on this website to statistically analyze visitor data. Google Analytics uses targeted cookies for this purpose. You can find more information on terms of use and data protection at http://www.google.com/analytics/terms/de.html or at https://support.google.com/analytics/answer/6004245?hl=de.

Pseudonymization

Our concern in terms of the GDPR is to improve our offer and our website. As the privacy of our users is important to us, the user data is pseudonymized. Data processing is carried out on the basis of the legal provisions of § 96 para. 3 TKG and Art. 6 EU GDPR para. 1 lit a (consent) and/or f (legitimate interest) of the GDPR.

Deactivation of data collection by Google Analytics

Using the browser add-on to deactivate Google Analytics JavaScript (ga.js, analytics.js, dc.js), website visitors can prevent Google Analytics from using their data. You can prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Google Analytics data processing addendum

We have concluded a direct customer contract with Google for the use of Google Analytics by accepting the "Data Processing Addendum" in Google Analytics. You can find out more about the data processing addendum for Google Analytics here: https://support.google.com/analytics/answer/3379636?hl=de&utm_id=ad

Google Analytics reports on demographic characteristics and interests

We have activated the functions for advertising reports in Google Analytics. The reports on demographic characteristics and interests contain information on age, gender and interests. This allows us to get a better picture of our users without being able to assign this data to individual persons. You can find out more about the advertising functions at https://support.google.com/analytics/answer/3450482?hl=de_AT&utm_id=ad. You can stop the use of the activities and information of your Google account under "Settings for advertising" at https://adssettings.google.com/authenticated via a checkbox.

Facebook privacy policy

On this website, we use functions of Facebook, a social media network of Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. You can find out which functions (social plug-ins) Facebook provides at https://developers.facebook.com/docs/plugins/. Information may be transmitted to Facebook when you visit our website. If you have a Facebook account, Facebook can assign this data to your personal account. If you do not wish this to happen, please log out of Facebook. The privacy policy, what information Facebook collects and how they use it can be found at https://www.facebook.com/policy.php.

YouTube privacy policy

We use the video service YouTube, YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, on this website. When you access pages on our website that have integrated YouTube videos, data is transmitted to YouTube, stored and analyzed. If you have a YouTube account and are logged in, this data will be assigned to your personal account and the data stored in it. You can find out what data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/.

Twitter privacy policy

On this website, we use functions of Twitter, a social network of Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland. As a result, personal data may also be transmitted to Twitter. We do not monitor this data exchange and do not store anything about it. If you would like to know more about how Twitter uses your data, you can find all the information in the Twitter privacy policy at https://twitter.com/de/privacy. If you have an account with Twitter, you can change your privacy settings in the account settings at https://twitter.com/settings/account.

Google+ privacy policy

On our website we use functions of Google+, the social network of Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). If you want to make full use of the functions offered, you need a Google account. Even when using the functions (Google +1 buttons, Google+ badge, Follow button, Google+ Share button and link, Sign-In button, Hangout button) without a Google account, information is already transmitted to Google. If you are logged in with your Google account while using the functions listed above, your data will be published worldwide at https://plus.google.com/settings/ depending on your settings and collected and analyzed by Google. You can find out which data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/.

Facebook pixel privacy policy

On this website, we use the Facebook Pixel from Facebook, a social media network of Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. The code implemented on this page can evaluate the behavior of visitors who have reached this website from a Facebook advertisement. This can be used to improve Facebook ads and this data is collected and stored by Facebook. The data collected cannot be viewed by us but can only be used in the context of ad placements. Cookies are also set through the use of the Facebook pixel code. By using the Facebook pixel, the visit to this website is communicated to Facebook so that visitors can see suitable ads on Facebook. If you have a Facebook account and are logged in, your visit to this website will be assigned to your Facebook user account. You can find out how the Facebook pixel is used for advertising campaigns at https://www.facebook.com/business/learn/facebook-ads-pixel. You can change your settings for advertisements on Facebook at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen if you are logged into Facebook. You can manage your preferences for usage-based online advertising at http://www.youronlinechoices.com/de/praferenzmanagement/. You can deactivate or activate many providers at once or make the settings for individual providers. You can find more information about Facebook's data policy at https://www.facebook.com/policy.php.

Source: Created with the data protection generator from Content Marketing AdSimple in cooperation with slashtechnik.de

Matterport privacy policy

On this website we use a 3D tour from Matterport, a service provided by Matterport, Inc., 352 East Java Drive, Sunnyvale, CA, 94089. You can find out more about data processing through the integration of the 3D tour at https://matterport.com/legal/privacy-policy/, and more about cookies at https://matterport.com/legal/cookie-policy/.

Documentation requirements of the General Data Protection Regulation for JUVENIS Medical Center Dr. Tamara Kopp (doctors working at JUVENIS are exempt)

V. Duty to provide information pursuant to Art. 13 and Art. 14 GDPR

We hereby inform our customers:

Responsible for data processing:

Name: JUVENIS Medical Center - Dr. Tamara Kopp
Postal address: Trattnerhof 2/106-108, 1010 Vienna
Telephone number: +43 1 236 3020
E-mail address: empfang@juvenismed.at
Website: www.juvenismed.at

As part of the business relationship, we process customers' personal data for the following purposes:

General data processing within the scope of the business relationship

The processing of your data takes place for the fulfillment of a contractual relationship or is based on a legal basis in the context of a business relationship (or for the processing of this). Your data is processed for the formal handling of the business cases to be dealt with by us and for the processing of the sale of goods and services.

The transmission of the data relevant in each individual case is based on a legal basis or for the fulfillment of a contractual relationship. In addition, data is transferred to the following categories of recipients:

  • Banks
  • Legal representative
  • Public accountants, auditors and tax consultants
  • Courts
  • Competent administrative authorities
  • Collection agency
  • External financier
  • Contract and business partners
  • Insurances
  • Transportation company
  • Suppliers

Data processing for the purpose of direct marketing

Your data is processed on the basis of your consent or on the basis of a legitimate interest in initiating business relating to our own range of products or services. The legitimate interest arises from our interest in sending you messages to inform you about news from our company, offers and events and to advertise our own range of services.

The transmission of the relevant data in each individual case is based on your consent.

Further information:

You have the right to information about the stored data in accordance with Art 15 GDPR, to rectification of inaccurate data in accordance with Art 16 GDPR, to erasure of data in accordance with Art 17 GDPR, to restriction of processing of data in accordance with Art 18 GDPR, to data portability in accordance with Art 20 GDPR and to object to unreasonable data processing in accordance with Art 21 GDPR.

If the processing is based on a declaration of consent, you have the option of revoking this at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.

You have the right to lodge a complaint with the supervisory authority - the data protection authority is responsible in Austria. The address is

Austrian Data Protection Authority
Wickenburggasse 8
1080 Vienna
Telephone: +43 1 52 152-0
E-mail: dsb@dsb.gv.at

We require the data that we ask you to provide in order to provide our services within the scope of the contractual relationship or to provide information that you have requested from us or to send you our newsletter and other information. If you do not provide the data collected, we will not be able to provide our services.

Automated decision-making, including profiling, does not take place. If we process your personal data for a purpose other than that for which we have collected this data, we will inform you of this fact and inform you of this other purpose.